Whei Chen ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit whei-chen.com ("the Website") or purchase our products.
Information you provide directly:
Information collected automatically:
We use the information we collect to:
All transactions are processed by Paddle.com, which acts as our Merchant of Record. When you make a purchase, Paddle collects and processes your payment information in accordance with their own privacy policy. We do not have access to your full credit card or bank details. Please review Paddle's Privacy Policy for details on how they handle your payment data.
When you subscribe to our mailing list or make a purchase, you may receive email communications from us via MailerLite, our email service provider. Every email includes an unsubscribe link. You can opt out of marketing emails at any time. Transactional emails (purchase confirmations, product delivery) will still be sent as necessary.
We use the following third-party services that may collect or process your data:
Each of these providers has their own privacy policies governing how they handle your data.
Our Website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect certain functionality of the Website.
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including delivering products, maintaining your email subscription, and complying with legal requirements. You may request deletion of your data at any time by contacting us.
Depending on your location, you may have the right to:
To exercise any of these rights, email us at contact@whei-chen.com. We will respond within 30 days.
Our Website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
For privacy-related questions or requests, contact us at:
contact@whei-chen.com